Refund and Cancellation Policy
Refund Policy
Refunds are issued under specific circumstances where our service standards are not met. Eligible cases include:
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Products received in damaged condition
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Incorrect items delivered
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Manufacturing defects in materials, color, or workmanship
To initiate a refund request, please contact us officially at info@yoode.com. All requests are subject to verification and quality inspection. Approved refunds will be processed via the original payment method or bank transfer within 7 business days of confirmation.
Note: Refund eligibility is determined at the company's discretion following a thorough assessment of the returned product.
Cancellation Policy
Orders are generally final upon placement and cannot be cancelled by the customer.
Yoode reserves the right to cancel orders under the following conditions:
- Suspicion of fraudulent transactions
- Violations of our Terms of Use
- Pricing or product description inaccuraciesInability to fulfill the order due to operational constraints
In such cases, customers will receive a full refund of any payments made.